SATISFYING THE CUSTOMER

Product and price alone are not enough. Danny Via Plumbing, Inc. must give clients excellence in service in addition to excellence in product. Service is the value added to our line of business.

In our drive for quality service, Danny Via Plumbing, Inc., has become obsessive about listening to, understanding and responding quickly and creatively to our client's wants, needs and expectations.

A moment of truth occurs every time a client comes in contact with some aspect of Danny Via Plumbing, Inc. He or she uses the opportunity to judge not just one individual, but our entire organization, therefore our mission statement is:

• To provide the highest quality plumbing installation for both commercial and residential customers in the most timely, efficient and profitable manner possible
• To provide plumbing installation, gas service and residential service, but not by cutting corners in our product or service
• To ensure not just adequate service, but to go the extra mile
• Our goal is complete customer satisfaction